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Consumer Law: Holding Companies Accountable for Defective Products, Personal Information Breaches

When you buy a product, you expect it to work as advertised, designed and intended. That is true no matter whether it is a relatively low cost household item or a larger purchase like electronics and cars.  Far too often, however, businesses advertise their products in a way that is misleading or not entirely accurate.  In other situations, product makers allow goods to leave their factories with significant defects that raise safety hazards that could cause the product to malfunction. A consumer attorney at Glancy Prongay & Murray can help people who have been harmed by shoddy products.  We also represent clients whose personal information has been compromised by retailers, lenders and other businesses that do not have the required protections in place.

Our firm has been representing people in consumer law disputes for nearly three decades.  We have a long history of helping our clients get the best possible results.  Our lawyers recovered $182 million in settlement money for clients in 2018 alone.

Common Consumer Law Cases

Federal and state consumer laws are designed to protect a wide range of people in a full slate of commercial transactions. Below are some of the most common consumer law disputes:

  • Automobile Defects: Unfortunately, many vehicles are loaded with significant manufacturing and design problems when they leave the dealership.  Our firm has helped recover millions of dollars for thousands of people impacted by defective cars.
  • Data Breaches: There is no shortage of examples of businesses botching their handling of sensitive customer information.  That leaves people open to the threat of identity theft. We litigate data breach cases to get people the compensation they deserve and to ensure that businesses are held accountable for their actions.
  • Unfair Lending Practices: There are a number of different ways in which some banks and other financial institutions try to get over on their customers.  It often includes some combination of hiding fees and misrepresenting interest rates.  Consumer laws are an important tool for retrieving money lost as a result of these scams.

A seasoned consumer law attorney can play an instrumental role in pursuing these and other types of cases, including class action lawsuits, which allow a number of people harmed by the same or similar defective products, data breaches or scams to join together in a single legal action against those responsible.

Experienced Consumer Class Action Lawyers

Potential consumer class action lawsuits may involve any one of millions of products and services we come into contact with on a daily basis, from purchasing a family vehicle to shopping at the local grocery store. No matter the size of the purchase, consumers rely on the companies that sell them products to be honest about their quality and performance for the sake of their family’s safety and well-being. Consumers also entrust companies to protect their personal information, like social security numbers and home addresses, as employees or when purchasing certain services.

Unfortunately, not all companies are honest and ethical. For this reason, federal and state consumer protection laws allow consumers to file class action lawsuits to vindicate their rights. For example, the Fair Credit Reporting Act requires potential employers fulfill certain disclosure obligations prior to obtaining a credit report on a prospective employee. If the employer fails to comply and a job opportunity was lost as a result, that company could be subject to heavy penalties for each violation. Similarly, the Truth in Lending Act requires a lender to disclose loan details honestly and provide consumers with a Truth in Lending Statement. The failure of a lender to comply with these requirements may entitled you to compensation, and our knowledgeable consumer class action lawyers can help you recover your rightful damages.

Only Skilled Consumer Class Action Lawyers Can Maximize Recovery When Consumer Protection Laws are Violated

The attorneys at Glancy Prongay & Murray LLP are highly-skilled advocates who fully understand the various federal and state consumer protection laws, as well as the most efficient and effective way for their clients to obtain compensation when they have been victims of wrongdoing. Indeed, for more than 25 years GPM has been a driving force in the fight to protect consumers through the private enforcement of consumer protection laws. Our consumer class action lawyers have successfully litigated complex consumer fraud cases in federal and state courts throughout the country against some of the largest corporations in the world. In doing so, our consumer protection attorneys have recovered millions of dollars in benefits from various corporations for the “little guy.” In fact, our attorneys have repeatedly secured significant recoveries for consumers from some of the biggest corporations in the world, including Hyundai Motor America, PepsiCo, BMW of North America, and Petco.

Our faith in our ability to obtain outstanding results for our clients as individual consumers is highlighted by the fact that we handle virtually all of our cases on a contingency fee basis. This means that Glancy Prongay & Murray takes on all of the financial risk that comes with litigation and does not receive any compensation or reimbursement of expenses unless successful. This compensation model promotes a strong partnership between us, as consumer rights attorneys, and our clients. As such, we only pursue cases where we believe our clients have a valid claim.

Please see Notable Recoveries to learn more about some of the firm’s many recoveries on behalf of consumers and Judicial Accolades to see what Judges have said about Glancy Prongay & Murray and its class action lawyers.

Contact a Dedicated Consumer Attorney at Glancy Prongay & Murray LLP

If you are considering legal action against a defective product maker or a negligent service provider, any consumer law attorney at Glancy Prongay & Murray can help.  We guide clients through the legal process with experience and personal attention despite your claim being a consumer class action case.

Our firm has been representing people in securities fraud and other similar cases for more than 25 years.  We have a strong track record of success in these cases.  Call us at (310) 201-9150 or contact us online to speak with a consumer attorney today.

Court Recognition

“And without question, the Court is of the opinion that the value of benefit that’s been conferred to the class is extremely sizable and that this Court is certainly aware that the skill and efficiency of plaintiff’s counsel is what attributed to this settlement, and they are learned securities counsel. The Court is mindful of that, and as a result they were able to sort of weed their way through the complex issues in this case, and also to bring this about — bring about a settlement rather in short order as these matters go. So the Court certainly attributes that to counsel’s skill and efficiency, as well as the ability to work with the adversaries in this matter.”

–Hon. Susan D. Wigention, U.S. District Judge, District of New Jersey

“Class Counsel has conducted the litigation and achieved the Settlement in good faith and with skill, perseverance and diligent advocacy”

— Hon. Donovan W. Frank, U.S. District Judge, District of Minnesota

“The court finds that the Settlement Fund… created by Class Counsel is an exceptional result… The settlement is significantly above the average securities class action settlement when measured as a percentage of losses recovered… The court finds that Class Counsel, particularly Co-Lead Counsel, exerted tremendous effort on behalf of the class in the prosecution of this action… The Court finds that Class Counsel skillfully prosecuted this action, particularly given that this case was unusually complex relative to most securities fraud class actions. ”

–Hon. Dickran M. Tevrizian (Ret.), U.S. District Court Judge, Central District of California

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